Taming Customer Service Speed Bumps

January 17, 2022

|

10 Mins

Delivering great customer service is hard enough without invisible speed bumps popping up in the “last mile” that connects your field teams with your customers.


Invisible speed bumps pop up whenever there’s not enough visibility across your field operations. To boost customer satisfaction, you need to find ways to sail past these invisible speed bumps.


With the right field service solutions, technicians can keep customers happy. Back-office personnel can make informed decisions supported by a powerful AI engine. And these results are dramatic, fast, measurable – and deliver a rapid ROI.


Zinier’s Robert Hancock will lead you in a guided tour of the key steps in building a powerful field service solution to crush those last-mile customer service speed bumps.

Speedbump

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Taming Customer Service Speed Bumps

January 17, 2022

|

10 Mins

Delivering great customer service is hard enough without invisible speed bumps popping up in the “last mile” that connects your field teams with your customers.


Invisible speed bumps pop up whenever there’s not enough visibility across your field operations. To boost customer satisfaction, you need to find ways to sail past these invisible speed bumps.


With the right field service solutions, technicians can keep customers happy. Back-office personnel can make informed decisions supported by a powerful AI engine. And these results are dramatic, fast, measurable – and deliver a rapid ROI.


Zinier’s Robert Hancock will lead you in a guided tour of the key steps in building a powerful field service solution to crush those last-mile customer service speed bumps.

Taming Customer Service Speed Bumps

January 17, 2022

|

10 Mins

Delivering great customer service is hard enough without invisible speed bumps popping up in the “last mile” that connects your field teams with your customers.


Invisible speed bumps pop up whenever there’s not enough visibility across your field operations. To boost customer satisfaction, you need to find ways to sail past these invisible speed bumps.


With the right field service solutions, technicians can keep customers happy. Back-office personnel can make informed decisions supported by a powerful AI engine. And these results are dramatic, fast, measurable – and deliver a rapid ROI.


Zinier’s Robert Hancock will lead you in a guided tour of the key steps in building a powerful field service solution to crush those last-mile customer service speed bumps.

Headshot of Robert Hancock
Vice President, Product GTM, Zinier

Robert Hancock

With over 20 years of experience in the software industry, Robert has seen the evolution of field service through his leadership roles at a number of industry-leading brands, including ServicePower, IFS, and Zinier.

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