Imagine your field operations

Connected. Automated. Customized.

The field service automation platform to help you install and maintain your assets.

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TRUSTED BY INDUSTRY-LEADING COMPANIES

The Zinier PRODUCTIVITY SUITE

Digitally transform field operations at your pace

Guided by a deep understanding of the world of deskless workers, we orchestrate industry-specific best practice workflows that enable you to stay in full control of your installation and maintenance processes. Our global customers realize improved productivity, higher revenues, and lower cost of ownership by bringing work orders, assets, inventory, capacity, resources, schedules, and customers together with AI-driven automation and analytics in our connected cloud platform.

OFFICE EXPERIENCE

Drive operational gains with optimized scheduling and dispatching

Struggling to get the right people at the right place at the right time to execute your field jobs? Leverage our capacity management, real-time scheduling, and route-optimization algorithms to better manage your resources and boost your SLA compliance.

Office Experience

FIELD EXPERIENCE

Enhance field productivity with mobile-first design and customizable workflows

40% of a field technician’s workday is wasted in low-value activities. This exacerbates the challenge of employee retention in a market already constrained by labor shortages. Our intuitive mobile app comes with field forms and checklists you can tailor in minutes to meet your dynamic needs – without writing a line of code.

Field Experience

Customer EXPERIENCE

Grow your business by keeping your customers in the loop

Your customers demand the highest level of service. Their satisfaction ratings and reviews are critical to your success. We help you manage your customers’ expectations and keep them informed along the service journey, all configured to your brand and business needs.

Customer Experience

The Zinier Platform

Future-proof your operations with a platform play

Why choose between off-the-shelf applications (with little room to evolve) or custom solutions (which take a long time to implement)? Our unique approach gives you a ready-to-use productivity suite and a collection of mobile workflow recipes that can be created and modified on the fly – without long development cycles.

Task Builder

The no-code way to create mobile workflows. Make change requests and lengthy development cycles a thing of the past. With our Mobile Task Builder, you can create and modify mobile tasks without touching a line of code.

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Solution Builder

Build applications for your unique field service needs.Keep up with the changing dynamics of your field service ecosystem by leveraging our platform to build mobile and web apps to meet any use case.

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Recommendation Builder

Automate the mundane. Configurable recommendations can automate manual processes, saving time, frustration, and moving your business towards the future of work.

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Configurable AI

Intelligence when and where you need it. Smarter decisions. Better execution. Improved results. Our AI capabilities can help every field service organization achieve greater success.

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Integrations

We are a one-stop shop for your field service operations needs. Our Integration Marketplace supports out-of-the-box integrations with 1,000+ applications to leverage data from your existing tech stack to extend the functionality of each application.

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ZINIER RESULTS

A proven approach to field service execution

Global, innovative companies leverage the Zinier platform to efficiently install and manage their assets, driving digital transformation and sustainability.

32%

Reduction in driving mileage

23%

Improvement in SLA compliance

30%

Increase in technician productivity

45%

Reduction in total cost of ownership

ZINIER CUSTOMERS & PARTNERS

Join a community of global customers

Efficiency at scale

“Zinier’s platform is expected to enable a whole host of features aimed at strengthening our customer experience, by improving visibility and transparency of day-to-day activities, which will translate to operational efficiencies. Zinier’s platform will also be tailored to the needs of our technicians, providing a centralised, well-integrated solution to our workforce management needs.”

Jake Mitchell

Head of Customer Engineering

Adapting to a changing workforce

“Our project teams connect on one real-time, integrated platform for streamlined operations from the field to the office and back again.”

David Simmons

Senior Director of Technology and Innovation, Telecommunications

Proven power of AI-driven recommendations

“We recognize the value that Zinier’s software brings to our operations. It improves operations for both planned and emergency maintenance, and also accelerates the digitalization of our workflows. Zinier’s software yielded high accuracy (90%) in its automatic dispatching functionality.”

Yasushi Sugiyama

Director and CTO, Toshiba IT-Services

The Zinier DELIVERY

Big enough to deliver, small enough to care

Change is always tough. Whether you are digitizing from pen and paper or replacing an existing field service solution, we are with you in your journey. From configuring your Zinier solution to scoping your plans for the next quarter or year, your platform-as-a-service works best when paired with success-as-a-service.